Customer Service Representative

Duties
Customer Service Representatives will assist with incoming calls from customers needing help selecting an appropriate product
and service level. A CSR's primary responsibility will be to ensure that each customer has a positive experience.

A typical Customer Service Representative career path may start as a CSR, then move to Inside Sales, then Account Manager.
From there individuals move into management including either in Sales, Customer Service Management
or Operations/Dispatching.

Requirements

Strong telephone voice and "people skills"

Accurate listening skills to recognize buying signals and needs.

Basic computer proficiency including the Internet with strong typing skills >60 wpm.

Excellent verbal, written and interpersonal skills.

Ability to manage multiple tasks simultaneously in a fast-paced, dynamic environment.

Self-starter with an ability to work in a team environment.

Eager to learn new skills and adapt well to change.

Prompt and dependable work habits with a positive attitude

Interest in a long-term company commitment and career growth.

---

Sales / Marketing Department

Don's Johns, Inc., has positions as both Inside and Outside Sales Representatives in three markets: construction, special events,
and seasonal (parks, athletics, vineyards, etc.). Knowledge of one or more of these markets is preferred.

Requirements

Preferably demonstrated successful sales experience or strong customer service background.

Excellent verbal, written and interpersonal skills.

Ability to manage multiple tasks simultaneously in a fast-paced, dynamic environment.

Basic computer proficiency including the Internet.

Self-starter with an ability to work in a team environment.

Eager to learn new skills and adapt well to change.

Prompt and dependable work habits with a positive attitude.

Interest in a long-term company commitment and career growth.